Jcpenney is one of the biggest department store chains in the U.S. Its store spread in 864 locations spread in all 49 states of the U.S. as well as Puerto Rico. Therefore, it’s not surprising, if you are very familiar with this name. Maybe, you also visit one of this company’s branches every week to buy your needs.

JCPenney Logo

The Company

JCPenney official name is J. C. Penney Company, Inc. this company provides stores that sell many conventional merchandises. Moreover, in their department stores, they also provide many kinds of services, such as salons, optical center, jewelry repair and many more. We can say that everything that you need can be found in their stores.

Nowadays, you can easily find the JCPenney department store in many places. However, when this company starts to grow bigger and successful, around 1959, most of its stores were located in the downtown area. Then, they started to relocate their stores from downtown area to suburban area in 1966.

Today, JCPenney also open their business in the center area of business. They don’t afraid of their competitor, as they grow stronger. This company keeps acquiring more and more customers with not that much effect from their competitor.

The Online Store Era

JCPenney is one of the pioneers of e-commerce. They started their online store in 1994 by using domain like the main online store. You can still find this online store operate today. So, visit them if you want to buy their product from your home.

JCPenney online store is also available in apps that you can download for iOS and Android. This app acquires 4.5-stars which show how good they can provide the service. With the app, the consumer can easily find the product they want to buy, place the order and finished the transaction. In today’s digital era, this is one of the best tools that this company can have to win the competition.

The Executive Board

Jill Soltau – Chief Executive Officer

Jim DePaul – EVP, Stores

Brynn Evanson – EVP, Chief Human Resources Officer

Shawn Gensch – EVP, Chief Customer Officer

Therace Risch – EVP, Chief Information Officer and Chief Digital Officer

Bill Wafford – EVP, Chief Financial Officer

Michelle Wlazlo – EVP, Chief Merchant

Victor Ejarque – SVP, GMM – Women’s Apparel

Laurene Gandolfo – SVP, Product Development & Design – Home

Val Harris – SVP, Product Development, Design, Trend and Global Product Services – Apparel, Footwear and Handbags

Jennifer Hipskind – SVP, Store Environment and Design

Truett Horne – SVP, Chief Transformation Officer

Jerry Murray – SVP, Finance Operations

Pam Mortensen – SVP, GMM – Fine Jewelry

Melissa Pint – SVP, Information Technology – Foundation, Enterprise, Customer Experience and Services

Mark Stinde – SVP, Asset Protection

Angela Swanner – SVP, GMM – Center Core

Brandy Treadway – SVP, General Counsel

Jeff Useforge – SVP, GMM – Men’s and Children’s

Kirk Waidelich – SVP, Sales, Promotions & Planning

John Welling – SVP, Planning & Allocation

Steve Whaley – SVP, Principal Accounting Officer and Controller

Company Contact Info

Media Relations


@jcpnews on Twitter

Investor Relations


Customer Service


@askjcp on Twitter

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